# Support

Need help? See FAQ or [message us](/content/en/support#/index.html). We’re here to assist you.

# Frequently asked questions

## general

- What is Orbiiit?+
- Who can use Orbiiit?+
- Is Orbiiit free to use?+

## for talents

- How do I join a competition?+
- What types of contests are there?+
- How do I win?+
- Can my fans also win prizes?+
- Do I keep ownership of my content?+
- Where do I find access to my contest entry, voting information and other important information?+
- Where can I find full information about competitions deadlines, schedule, how it works and what prizes are being offered:+
- How many participant do I have to compete with in each competition?+
- Do Orbiiit shows how many votes I have collected in the competition I am participating?+
- Why Orbiiit only shows the total number of votes at the end of the competition?+
- How can I receive answers to a question which is not stated in Orbiiit’s FAQ?+

## for fans

- How do I vote?+
- What could I win when I vote?+
- Can I vote more than once?+
- How are fan prize winners chosen?+

## prizes payments

- What kind of prizes can I win as a contestant/talent?+
- How do I receive my prize?+
- How are fan prizes delivered?+

## security rules

- Is Orbiiit safe?+
- Can people cheat the system?+
- What happens if I break the rules?+

## support

- How can I get help?+
- Where can I find updates or announcements?+

### Conversation

#### Connecting to agent

- Chat

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